Wednesday, May 20, 2026
The Property Management Times
Kyle Quines
Author

Kyle Quines

Property Management SME

Kyle Quines is a property management subject matter expert at Property Remote Staffing, a staffing company that places trained remote staff into property management companies. He has worked across multiple PM platforms and multiple PM roles, including leasing agent, maintenance coordinator, portfolio manager, and software implementation lead. He now applies that hands-on experience to help PM companies build better operations through better staffing. He knows where every workflow breaks because he has personally broken most of them. His writing is tactical, practical, and grounded in real PM operations.

Articles by Kyle Quines (20)
Rent Control: The Ever-Shifting Sands Beneath Our Feet (Again)

Rent Control: The Ever-Shifting Sands Beneath Our Feet (Again)

Rent control policies are expanding and becoming more complex across the globe, creating significant operational challenges for property managers. Adapting requires deep knowledge of local laws, leveraging technology like AI, and re-evaluating staffing models to manage increased administrative burdens.

6 min read
The Owner Portal Paradox: Why Our 'Solutions' Often Create More Problems

The Owner Portal Paradox: Why Our 'Solutions' Often Create More Problems

Owner portals in property management software often fall short, creating more work for property managers instead of reducing it. They are frequently designed without a deep understanding of what owners truly need, leading to frustration and increased manual tasks. It's time for the industry to demand more intuitive and effective solutions.

6 min read
When the Music Stops: How Higher Interest Rates Are Reshaping PM Portfolios

When the Music Stops: How Higher Interest Rates Are Reshaping PM Portfolios

Higher interest rates are forcing property managers and owners to rethink their strategies. Efficiency and cost-cutting are no longer optional, they're essential for survival in a tightening market.

4 min read
Rent Control: Just When You Thought You Knew the Rules, They Changed 'Em Again

Rent Control: Just When You Thought You Knew the Rules, They Changed 'Em Again

Rent control laws are no longer confined to a few major cities; they're spreading, evolving, and creating a complex web of regulations for property managers. Staying compliant requires vigilance, up-to-date software, and a deep understanding of local ordinances to avoid costly mistakes.

6 min read
Offshore Staffing: Let's Talk About the Real Objections, Shall We?

Offshore Staffing: Let's Talk About the Real Objections, Shall We?

Offshore staffing for property management often faces objections about quality, security, and communication. These concerns, while valid, can be addressed with proper planning and due diligence, revealing that the real hurdle is often a fear of change. It's a tool to boost efficiency and free up local staff for high-touch tasks.

7 min read
When 'Just Visiting' Becomes 'Just Living Here': The Guest-Turned-Tenant Headache

When 'Just Visiting' Becomes 'Just Living Here': The Guest-Turned-Tenant Headache

That Reddit post about an unauthorized guest becoming a permanent resident? Been there, done that. It's a classic property management headache that highlights the need for clear lease agreements and proactive communication.

5 min read
AppFolio in 2026: What We're Actually Expecting, Not Just Hoping For

AppFolio in 2026: What We're Actually Expecting, Not Just Hoping For

Looking at the "AppFolio property management 2026" headline, I'm thinking about what practical advancements we actually need. It's not about sci-fi, it's about smarter automation, actionable data, and truly seamless integrations to make our jobs less insane.

5 min read
Burnout and Staffing in 2026: Yeah, We Saw That Coming

Burnout and Staffing in 2026: Yeah, We Saw That Coming

The Google News headline 'property manager burnout staffing 2026' is hardly news to those of us in the trenches. We've been experiencing this crisis for years, with stretched-thin teams and an endless cycle of responsibilities. It's time to address the root causes of burnout and staffing shortages with practical, human-centered solutions.

5 min read
Why Are We Always Saying Goodbye? The PM Brain Drain Is Real

Why Are We Always Saying Goodbye? The PM Brain Drain Is Real

Property managers are leaving the industry at an alarming rate, driven by burnout, thankless work, and a lack of growth. This brain drain isn't just an annoyance; it's a costly problem impacting resident satisfaction, owner retention, and team morale. Understanding these issues is the first step to building a more sustainable and attractive workplace.

6 min read
The Unsung Battle: Why Maintenance Coordination Will Break You (or Make You a Legend)

The Unsung Battle: Why Maintenance Coordination Will Break You (or Make You a Legend)

Maintenance coordination is the property management role that demands the most grit, diplomacy, and problem-solving. Juggling the often-conflicting demands of tenants, owners, and vendors, all while facing unpredictable crises, makes it an incredibly challenging and often thankless job.

6 min read
That Awkward Handoff: The True Cost of a Botched Leasing-to-PM Transition

That Awkward Handoff: The True Cost of a Botched Leasing-to-PM Transition

A bad leasing handoff isn't just a minor inconvenience; it's a foundational crack in the resident relationship that leads to wasted time, reputational damage, and significant financial costs. From increased turnover to staff burnout, the ripple effects are far-reaching. Establishing clear processes, joint training, and proactive communication protocols are essential to mitigate these issues.

6 min read
Eviction Moratorium Fallout: Two Years Later, We're Still Cleaning Up the Mess

Eviction Moratorium Fallout: Two Years Later, We're Still Cleaning Up the Mess

Two years after the federal eviction moratorium lifted, the property management industry is still navigating its complex aftermath. While some aspects have normalized, lingering rent debt, slower court systems, and elevated operational costs remain significant challenges. We're adapting, but the scars are visible.

3 min read
The Landlord-Friendly Paradox: Why Some States Are Doubling Down (And What It Means for Us)

The Landlord-Friendly Paradox: Why Some States Are Doubling Down (And What It Means for Us)

Landlord-friendly states are doubling down on their stance, not just maintaining the status quo. This shift is a direct reaction to pandemic-era challenges and the rise of tenant-centric laws elsewhere. For property managers, it means clearer laws, more efficient operations, and potentially more investment in these markets.

6 min read
So You Wanna Go Remote? Building a PM Team That Actually Works

So You Wanna Go Remote? Building a PM Team That Actually Works

Building a remote property management team from scratch isn't a magic bullet, but it can transform your operations. It requires careful planning, the right tech, smart hiring, and robust training to truly succeed.

7 min read
Rent Control: The 2026 Tracker and Why We're All Watching Our Backs

Rent Control: The 2026 Tracker and Why We're All Watching Our Backs

Rent control is spreading beyond major cities to unexpected areas, posing significant challenges for property managers. This 2026 tracker highlights the operational headaches, compliance nightmares, and legislative battles we're facing. It's time to get informed and proactive.

6 min read
Buildium's 2026 Rollout: What's Actually Helping and What We're Still Screaming For

Buildium's 2026 Rollout: What's Actually Helping and What We're Still Screaming For

Buildium's 2026 feature rollout brings welcome AI improvements for maintenance and a better tenant communication suite. However, deep customization for leases and advanced lead tracking remain significant gaps. We're always pushing for better, because if we're not, who is?

5 min read
What's Grinding Our Gears: A Look at This Month's Reddit PM Rants

What's Grinding Our Gears: A Look at This Month's Reddit PM Rants

This month's Reddit property management rants hit close to home, covering everything from bizarre maintenance requests to owner expectations and the ongoing staffing struggle. It's a reminder that while our jobs are often thankless, we're not alone in the trenches of property management absurdity.

5 min read
Lease Renewals: Why Your 'Workflow' is Probably Costing You Money

Lease Renewals: Why Your 'Workflow' is Probably Costing You Money

Most property management companies get their lease renewal workflow wrong, costing them money and good tenants. The key is to start early, engage proactively, use data for pricing, offer compelling options, and follow up consistently. A well-oiled renewal process is crucial for profitability and stability.

6 min read
2026: What NARPM Members are *Actually* Saying About Our Industry

2026: What NARPM Members are *Actually* Saying About Our Industry

NARPM members are navigating a complex 2026, balancing the hype of AI with the reality of operational challenges. Staffing remains tough, but remote options are gaining traction, while software integration issues continue to plague efficiency. Regulatory burdens are increasing, and client education is more vital than ever.

7 min read
Buildium's 2026 Rollout: More Shine, Still Some Grime?

Buildium's 2026 Rollout: More Shine, Still Some Grime?

Buildium's 2026 feature rollout brings some welcome improvements like a unified inbox and better maintenance bidding. However, it also includes less impactful additions and, frustratingly, still misses key functionalities like integrated lease renewals and a truly mobile-first app, leaving property managers wanting more.

6 min read